New Customer Portal coming June 1st!
- Balance & Payments processed in Real-Time!
- Manage multiple accounts under single login
- View Billing/Payment History for 2 years
- Change Password without assistance
- Easy Quick Pay for 1 time payments
- Convenience Fee amount reduced!
NOTE: You will need to reset your payment info if you signed up for auto pay on the web link!
East Alabama Water Sewer Fire Protection District customers can now pay their utility bills online 24/7 with a credit card, debit card, or ACH (eCheck). This service is provided through NexBillPay, a third party payment processor, specializing in secure bill payment options.
To make a payment through this service, simply click on the Pay Payment button to the right or below and you will be instantly directed to NexBillPay. If you are using this service for the first time, you will be prompted to register a new NexBillPay account prior to making your payment. When registering your account, you will need your CUSTOMER # and PIN from your utility billing statement. NexBillPay stores your account number related to your phone number making next time easier to pay.
PLEASE NOTE: On-line payments NOW WILL post to your account immediately. Payments made on-line or by phone are now posted in real time and reflected on your account immediately once you log back in. Payments must be made BEFORE 5 PM on a DUE DATE or late fees will be applied.
Credit Cards In Office
We now accept payments by debit/credit cards in the office. There is a small fee associated with both debit/credit card and pay by phone payment methods.
Pay By Phone
We have a new Pay by Phone Number! For your convenience you may also pay by phone. Simply call toll free (888) 401-0712. You must have your account number and pin to be able to pay by phone. There is a small fee associated with both debit/credit card and pay by phone payment methods.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, money orders, and credit/debit cards. There is a small fee to use credit/debit cards. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
East Alabama Water Sewer Fire Protection District
P.O. Box 37
Valley, AL 36854